DINOPAY - Sinclair Oil App Reviews

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Seems like a good marketing ploy to me... it's called "bait and Switch" Ask folks to download an app and go to the pump where the app doesn't work. They fill up anyway since they're already there and need gas. You just made ten cents more per gallon. Now that's what I call successful advertising!

Seems like a good marketing ploy to me... it's called "bait and Switch" Ask folks to download an app and go to the pump where the app doesn't work. They fill up anyway since they're already there and need gas. You just made ten cents more per gallon. Now that's what I call successful advertising!

They dropped the green credit card, so I dropped them. Dinopay is cumbersome to use.

They dropped the green credit card, so I dropped them. Dinopay is cumbersome to use.

Went to Sinclair in Douglas wy and truck lanes would not accept DINOPAY despite there being a DINOPAY stick on cards accepted. The cashiers there did not know why and said to use #9 where the autos go. However with my 40 ft motorhome couldn’t get into that pump. Truly a negative situation. Lost $4.81 with no DINOPAY

Went to Sinclair in Douglas wy and truck lanes would not accept DINOPAY despite there being a DINOPAY stick on cards accepted. The cashiers there did not know why and said to use #9 where the autos go. However with my 40 ft motorhome couldn’t get into that pump. Truly a negative situation. Lost $4.81 with no DINOPAY

The App is Terrible. It always asks me to log in, every single time. My phone used to have my password. Now I can't use DinoPay because I do't carry my password around with me. Regular Sinclair Card used to be easier. Original App worked fine until Sinclair changed to the new sign in every time app. Sinclair does not want to serve customers.

The App is Terrible. It always asks me to log in, every single time. My phone used to have my password. Now I can't use DinoPay because I do't carry my password around with me. Regular Sinclair Card used to be easier. Original App worked fine until Sinclair changed to the new sign in every time app. Sinclair does not want to serve customers.

The App is Terrible. It always asks me to log in, every single time. My phone used to have my password. Now I can't use DinoPay because I do't carry my password around with me. Regular Sinclair Card used to be easier. Original App worked fine until Sinclair changed to the new sign in every time app. Sinclair does not want to serve customers.

Yes app is the worst. While at the station app tells me there is no station. It worked great until update. Keeps telling me I have no acct but when I use my email it says some one else has it.

Don't waste your time. App is terrible. Not worth the ten cents.

Downloaded last week. Used today. Had to login again, not sure if i updated or not. But i got the $0.10 discount as advertised.

I would leave no stars if it was an option. I downloaded the app because I am impressed with the gas and pricing, so why not go for mobile advantage and save EXTRA money? Well, I’ll tell you. It simply doesn’t work. So much so that it won’t even let you enroll without giving you an error message saying you can’t enroll. Customer service doesn’t exists for Sinclair company. You won’t receive emails back from them.

I would leave no stars if it was an option. I downloaded the app because I am impressed with the gas and pricing, so why not go for mobile advantage and save EXTRA money? Well, I’ll tell you. It simply doesn’t work. So much so that it won’t even let you enroll without giving you an error message saying you can’t enroll. Customer service doesn’t exists for Sinclair company. You won’t receive emails back from them.

Its a scam

Used the app once worked great tried to use it the next day and wouldn’t authorize my card witch worked when i swiped it app sucks so far

After leaving a BIG THUMBS DOWN ON THIS app I will be going to other sites and warning people there to NOT get the DINOPAY app. Hopefully I can save others what I've gone through. Used to go to the Sinclair gas station that I passed all the time, now I'm going to find another gas station.

This is by far the WORST MOST FRUSTRATING USELESS APP I have ever encountered. Save yourself a lot of time and frustration...do not start process which along with customer support staff that freely give out wrong information, CS tel nmbs etc. BAD NEWS!!!!!

I’ve never been able to get this app to work it always says problems connecting with server

GAS STATION

FAST AND EASY BEST EXPERIENCE

Diesel

It won’t let me buy diesel fuel with it.

Amazing

No clue why I waited so long to use the app. Card reader wasn’t working and was able to do everything with my phone and got a discount! Thank you so much!

God help you if THEY have communication issues with the pump

Pump wasn’t responding. Pretty soon the App said too many attempts you can’t use your card for 24 hours. This is the second time this App has basically tried to not sell me fuel. The 25 gallon limit is ridiculous as well

Did not work at the pump ()

It use to work like a champ but now it is not authorizing from my phone and the line s long. So 3 out of 4 times it works

Love it!

So easy to fuel up, only with your phone. No need to bring cards or cash… and I got a discount! Love it!

Huge DISCOUNT

Pretty upset I didn’t know about this sooner. With inflation, everyone should save where they can. 15 cents off of each gallon? Yes please.

Works great

Cheapest gas in my area and the 15¢ discount is a nice bonus with mobile advantage. The app could be better but overall i love sinclair 🖤🦕

Alternating requests to login has became obnoxious

Worse: app not working at pumps - sequence has been altered (screwed up) and has not worked the last 2 times I went into a Sinclair: I don’t need this and will use the Shell app henceforth! Bet no one contacts me? So be it.

Disappointed

They want direct link to your money and u pass their test so u link up with them they they unit you on 25 gallons a week just a big scam

Buggy

Never works when needed. Too many glitches

Slow response when using app

The App is slower than anticipated.

Misleading discounts on app

The fuel app promotes a 25cent discount when they offer 10 cents off at the pump

Doesn’t show diesel prices

App should allow you to show the product pricing of your choice. No way to see diesel pricing on the map.

Very handy

Love this app

horrible app - no discount ever received

I have never received a discount from this app. Clerks at gas stations say they can’t do anything abt it. When I called customer service they were closed first time. Second time she couldn’t talk to me bc there was a fire drill . In 1 1/2 yrs I’ve never rcvd a discount. Worthless to me. As soon as I delete my info I am deleting the app. I will buy gas somewhere else, not at Sinclair.

Pump operated very slowly.

Surprisingly, the app/payment pump worked. However, the gas velocity/pumping time was 1 gallon per 10 minutes. Gas station attendant said the pumps get cold at night. That was the explanation

Point?

What is the point of this app? I have pulled up to two different stations now and it offered me no discount. One location of the three that I used it at offered 10 cents off a gallon and everything worked well. So 1 in 3, isn’t good in my eyes. Also the map that shows prices is not always correct. Also, lots of your five star reviews are complaints. I’m not sure how you managed that. This is a one star review. Unless we’re in a reverse world. This app needs improvement, regardless of the star rating.

Does not work

The app stopped working - I quit getting gas at Sinclair

Three Dino Paws Down

I like dinosaur grass. Seriously. I find the gas quality and the stations generally clean and functional. Their app, and entire online platform for that matter, is better off left in the Stone Age. FAQs-terrible and inaccurate. App functionality-terrible. Ability to manage your account, delete an account-terrible. You can’t even change your email. It’s 2025. Are you kidding me?? Unfortunately no, I’m not kidding. Big bummer.

Mobile app update doesn’t work

Tried in Tulsa Ok to use app for gas. New update will not allow access to keyboard so can’t select pump number. Drove to QT, used QT pay just fine, saved 25 cents per gallon. Sinclair needs to fix this soon or loose their customer base. Informed attendant at station , got the deer-in - headlights look. Zero help.

Was really Great

I have a 3/4 ton pickup truck and it has a truck size fuel tank. The app now requires me to log into the system twice to be able to fill it up. I liked it better when I could just fill up my truck and get going. It’s unfortunate that I now have to go through a petty tureen to get fueled up.

Too complicated to use at the pump

The sequence in which you have to use pay at pump is too complicated and most of the times the pump just ends the transaction before starting to pump

Easiest app ever

Very easy to use and convenient

Love the app!! With one exception!

The app was wonderful until this latest change. A 25 gal limit is completely ridiculous and unnecessary. Other than that I love it and use it all the time. But when most trucks have a 30 gal plus tank a 25 gal limit makes it a huge pain.

Save

Easy and saves money!

Not satisfied

This app was fantastic until they dropped the rebate and limited the fill to 25 gallons

Cool App

It's really cool to stand in front of the pump, select the pump number and this App authorize payment !

Seriously 25 gallon limit on DIESEL?!?!

I would really like the name of the individual that thought it would be a good idea to put a 25 gallon limit on the app for diesel! Then I would like to know the name of the individual that said yeah that is a great idea! Let’s make buying Diesel at all of our stations extremely difficult for all the hard-working men and women that drive Diesel vehicles! This is a perfect example of how corporate individuals loose touch with the working class individual. If this is how it’s going to stay then my company will no longer be using the app to buy fuel. We will go somewhere else and my guess is a lot of other companies will do this thing…

I needed more than 25 gallons

You guys stopped the pump before 25 gallons to so we won’t get the discount at $.15 when I needed more than 25 gallons have to do two transactions

Disappointing Change

Up until December I was getting 30 cents off per gallon. Now it’s only 15 cents limit 25 gallons. Multiple transactions to fill my 36 gallon tank. Three others stations near my home are cheaper now. No reason for the family to use Sinclair!

Too much hassle

For the few cents of saving the hassle was far more time consuming and costly. I will do business with Circle K instead which has been more convenient.

Saved money

Have saved over 400 dollars with this app in gas but disappointed that they decreased the 20c discount to 15c bring back 20!!!

Discount

I’m not getting a $.15 or $.20 cent discount like your website explained I would get. If I’m not already enrolled in the Advantage plan I’m not able to see where I can enroll

Not Enough Duscount

Prior to Dino, with the credit card you got a $.10 discount. Now you get a $.20 discount but Sinclair has use of the money for the balance of the month that it wouldn’t have with the credit card. it’s hardly a discount when you have the use of the money. The only good thing I could say is that Sinclair has the lowest prices in my area to start with so any discount is welcome, but does it buy loyalty?no

Extra discounts?!

I got an extra 10 cents off for paying through the app I didn’t even know about!

Worth the wait

Typically one of the best fuel prices in Casper

Clarkdale, MO

Refuses to keep the Dino app on and discount the fuel at the advertised price on their pumps.

Can’t pump fuel

I have not been able to use the app for several weeks, now it won’t let me pick a pump number or pump after I have gotten their code. Have spoken with them, they don’t know why, but my 66 app is doing fine.

No discount

Paid the same as the store price, no app advantage.

First Time User

So simple! Why did it take me so long to use it?

Easy use

Very happy with this app

24 hour wait !!!!

1st card didn’t let me pay cause it had insufficient but when I check I had 50$ then tried different card and can’t use the app to pay after 24 hours

Great App

The app is working well.

Phone

I don’t know how many times I forgot my wallet but not my phone. 🙌🏻

Super easy and I save money!

That’s it. Easy to download, use, and I save cents a gallon.

Great concept but

When it works, it’s great! But once again, this morning (after not getting gas for 4 days) the app tells me I’ve attempted too many purchases today. I love the app when it works, but it’s been more of an issue than helpful.

Worked once

Got the app and it worked great the first time. After that I get an error message 3 times “sorry something went wrong” and then kicks me out for 24 hours. Also, I then realized the gas is 10-20 cents more than other stations, so not a great deal.

Easy to Use

Easy to use app

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